Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted by your internet browser to us or our web host / IT service provider and stored in log files (so-called server log files). This stored data includes, for example, the name of the accessed page, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.
Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our services.
Contact
Person responsible Please contact us if you wish. The person responsible for data processing is Wagenhäuser Gruppe GmbH, Hauptstraße 49, 97519 Riedbach Germany, 095269503110, [email protected]
Proactive contact by the customer by e-mail
If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves to process and respond to your contact request.
If the purpose of the contact is to carry out pre-contractual measures (e.g. advice in the event of an interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, e-mail address, message text) only to the extent that you provide. The data processing serves the purpose of establishing contact. If the contact is made for the purpose of implementing pre-contractual measures (e.g. advice in the event of an interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(f) GDPR. We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Data Collection and Processing When Using the "Cancel" Button
If you have entered into a contract through our website, we will provide you with a cancellation feature (cancellation button) that you can use to submit your notice of cancellation immediately.
When you use the cancellation feature, we collect your personal data (name, email address, information identifying the contract or part of the contract you wish to cancel, and the time (date and time) the cancellation notice was sent) only to the extent that you provide it. The purpose of this data processing is to provide you with the legally required option to cancel your contract and to ensure that your cancellation is properly processed.
If your inquiry relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) of the GDPR. Otherwise, the data processing is based on Article 6(1)(c) of the GDPR, to fulfill a legal obligation to provide you with a cancellation option on our website.
We use your email address solely to process your notice of withdrawal. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
The processing of your personal data serves the purpose of complying with the legal requirements for the design of the cancellation feature in a legally compliant manner and is carried out on the basis of Article 6(1)(c) of the GDPR. This data processing is also carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in providing you with a user-friendly cancellation option. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
Customer Account Orders
Customer Account
When you open a customer account, we collect your personal data to the extent indicated. This data processing aims to enhance your shopping experience and simplify order processing. The processing is based on Art. 6 para. 1 lit. a GDPR, with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out based on consent before its withdrawal. Your customer account will then be deleted.
Collection, Processing, and Disclosure of Personal Data for Orders
When placing an order, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and for handling your inquiries. The provision of this data is necessary for concluding the contract. Failure to provide the data means that a contract cannot be concluded. Processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data will be passed on to, for example, shipping companies, drop shipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transfer is limited to a minimum.
Reviews Advertising
Shopauskunft Customer Reviews
For our website, we use the review tool “shopauskunft.de” from Händlerbund Management AG (Kohlgartenstraße 11 - 13, 04315 Leipzig; "Shopauskunft").
After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, you will receive an email from us, using the technical system "Legally Compliant Review Request (RBA)" . In doing so, we process your order data (order number/invoice number, purchase value, and shipping costs) as well as your email address. If necessary, we may also use this data for the purpose of verifying your review.
Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent, provided you have expressly agreed to the disclosure of your data and the receipt of the review request.
You can revoke your consent at any time by using the corresponding link in the email or by notifying us, without affecting the legality of the processing carried out based on the consent until its revocation.
Further information on data protection when using Shopauskunft can be found at: https://www.shopauskunft.de/datenschutz.
Shopauskunft Widget
The Shopauskunft widget is integrated into our website. This serves the purpose of displaying the number and results of the reviews we have received via Shopauskunft so far, and thus to promote our services.
To display the widget, it is technically necessary to transmit usage data from your internet browser to the Shopauskunft server and to store it in log files (so-called server log files) for 7 days. This stored data includes the name and URL of the retrieved file, date and time of retrieval, the IP address of the requesting computer, the website from which access is made (referrer URL), the browser used and, if applicable, the operating system of your computer, as well as the name of your access provider.
Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in promoting our offers by displaying the customer reviews already received. This data is not stored together with other personal data.
Use of Your Personal Data for Postal Advertising We use your personal data (name, address), obtained during the sale of a product or service, to send you postal advertising, provided you have not objected to this use. Providing this data is necessary for concluding the contract. Failure to provide it means that no contract can be concluded. Processing is carried out based on Art. 6 para. 1 lit. f GDPR, stemming from our overriding legitimate interest in direct marketing. You can object to this use of your address data at any time by notifying us. Contact details for exercising your right to object can be found in the imprint.
Use of your email address for sending newsletters
We use your email address to send you information and offers via newsletter, provided you have expressly agreed to this. Data processing is used exclusively for advertising purposes. For this purpose, we process your email address and, if applicable, other data that you have voluntarily provided when registering for our newsletter.
The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. Despite removal from the distribution list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is based on Art. 6 para. 1 lit. f GDPR from our and your legitimate interest in preventing the reuse of your email address for sending our newsletter. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.
Payment Service Providers
Use of PayPal Express
On our website, we use the PayPal Express payment service provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The purpose of this data processing is to offer you payment via the PayPal Express service.
To integrate this payment service, PayPal needs to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies may also be used for this purpose, enabling your browser to be recognized.
The use of cookies or similar technologies occurs with your consent, based on § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data occurs with your consent, based on Art. 6 para. 1 lit. a DSGVO. You can withdraw your consent at any time, without affecting the lawfulness of processing carried out based on consent before its withdrawal.
By selecting and using PayPal Express, the data necessary for payment processing is transmitted to PayPal to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO.
Further information on data processing when using the PayPal Express payment service can be found in the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS
Use of PayPal Checkout
On our website, we use the PayPal Checkout payment service provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The purpose of this data processing is to offer you payment via this service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO.
Cookies may be stored, which enable your browser to be recognized. The resulting data processing is based on Art. 6 para. 1 lit. f DSGVO, stemming from our overriding legitimate interest in offering various customer-oriented payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Credit Card via PayPal, Direct Debit via PayPal & "Pay Later" via PayPal
For certain payment methods, such as credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) calculated based on scientifically recognized mathematical-statistical procedures, which may include address data. Your legitimate interests are considered in accordance with legal provisions. The data processing serves the purpose of credit checking for contract initiation. Processing is based on Art. 6 para. 1 lit. f DSGVO, stemming from our overriding legitimate interest in protection against payment default when PayPal makes advance payments. You have the right to object at any time to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO for reasons arising from your particular situation by notifying PayPal. The provision of data is necessary for concluding the contract with your desired payment method. Failure to provide it means that the contract cannot be concluded with your chosen payment method.
Third-Party Providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is based on Art. 6 para. 1 lit. b DSGVO. To carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing is based on Art. 6 para. 1 lit. b DSGVO. Local third-party providers may include, for example:
Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Invoice Purchase via PayPal
When paying via the invoice purchase payment method, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO. Ratepay may carry out a credit check based on mathematical-statistical procedures (probability or score values) using credit agencies, following the procedure described above. The data processing serves the purpose of credit checking for contract initiation. Processing is based on Art. 6 para. 1 lit. f DSGVO, stemming from our overriding legitimate interest in protection against payment default when Ratepay makes advance payments. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
We use the payment service provided by Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna") on our website. When you select and use payment via Klarna, the data required for payment processing is transmitted to Klarna in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 (1) (b) GDPR.
Cookies may be stored in this process, which enable your browser to be recognized. The resulting data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in offering a customer-oriented range of different payment methods. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.
"Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant transfer), "Financing" (installment purchase)
For certain payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant transfer), "Financing" (installment purchase), Klarna reserves the right to obtain credit information based on mathematical-statistical methods using credit agencies if necessary.
For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, and data related to the order to a credit agency for the purpose of identity and credit checks and uses the information received about the statistical probability of a payment default to determine the credit limit. email address, IP address, and data related to the order to a credit agency for the purpose of identity and credit checks, and uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, execution, or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and which include address data in their calculation. Your interests worthy of protection are taken into account in accordance with the statutory provisions. The data processing serves the purpose of credit assessment for the initiation of a contract. The processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment default when Klarna makes advance payments. You have the right to object to this processing of your personal data based on Art. 6 (1) lit. f GDPR at any time for reasons arising from your particular situation by notifying Klarna. The provision of data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide this data will result in the contract not being concluded with the payment method you have chosen.
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that in this case, you may not be able to fully use all functions of this website.
You can find information on how to manage (including deactivating) cookies in the most common browsers under the following links:
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.
The use of cookies or comparable technologies is based on Section 25 (2) TDDDG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you.
Use of the cookie consent tool Klaro!
We use the consent management tool Klaro! from the provider KIProtect GmbH (Bismarckstr. 10-12, 10625 Berlin; "Klaro!") on our website.
The tool enables you to give your consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw consent you have already given. The purpose of data processing is to obtain and document the necessary consent for data processing and thus to comply with legal obligations. Cookies may be used for this purpose. The following information may be collected in the process: IP address, date and time of the page view and consent status.
The data processing is carried out to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.
You can find more information on data protection at Klaro! at: https://heyklaro.com/de/ressourcen/datenschutz
advertising tracking
Use of Google Ads conversion tracking
We use the online advertising program "Google Ads" on our website and, within this framework, conversion tracking (visitor action evaluation). Google conversion tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited validity, do not contain any personal data, and therefore do not serve to personally identify you. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked across the websites of Ads customers.
The information collected using the conversion cookie is used to generate conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users. Your data may be transferred to Google LLC's servers in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25(1), sentence 1 of the TDDDG in conjunction with Article 6(1)(a) of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6(1)(a) of the GDPR. You may withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent prior to withdrawal.
For more information and Google’s Privacy Policy, please visit: https://www.google.de/policies/privacy/orhttps://business.safety.google/privacy/
Use of the Remarketing or "Similar Audiences" feature provided by Google Inc.
We use the Remarketing or "Similar Audiences" feature providedby Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This feature is used to analyze visitor behavior and interests. Google uses cookies to analyze website usage, which serves as the basis for creating interest-based advertisements. These cookies track visits to the website and collect anonymized data about website usage. No personal data of website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown ads that are highly likely to be based on the product and information sections you previously viewed.
Your data may be transferred to servers operated by Google LLC in the United States. An adequacy decision by the European Commission is in place for the United States: the Trans-Atlantic Data Privacy Framework (TADPF). Google has obtained TADPF certification and is therefore committed to complying with European data protection principles. The use of cookies or similar technologies is based on your consent pursuant to Section 25(1), Sentence 1 of the TDDDG in conjunction with Article 6(1)(a) of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6(1)(a) of the GDPR. You may withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent prior to withdrawal.
For more information on Google Remarketing and the associated privacy policy, please visit: https://www.google.com/privacy/ads/andhttps://business.safety.google/privacy/
Use of Microsoft Advertising
On our website, we use Microsoft Advertising from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; “Microsoft“).
Data processing serves marketing and advertising purposes, as well as measuring the success of advertising campaigns (conversion tracking). We learn the total number of users who clicked on one of our ads and were redirected to a page equipped with a conversion tracking tag. However, personal identification of these users is not possible through this. Microsoft Advertising uses technologies such as cookies and tracking pixels, which enable an analysis of your website usage. When you click on an ad placed by Microsoft Advertising, a cookie for conversion tracking is stored on your computer. This cookie has a limited validity and is not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Microsoft and we can recognize that you clicked on the ad and were redirected to that page. The following information, among others, may be collected: IP address, identifiers assigned by Microsoft, information about the browser and device you are using, referrer URL (the website from which you accessed our website), and the URL of our website.
Your data may be transmitted to the USA. An adequacy decision from the EU Commission exists for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). Microsoft has certified itself under the TADPF, thereby committing to comply with European data protection principles. The use of cookies or similar technologies occurs with your consent, based on § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data occurs with your consent, based on Art. 6 para. 1 lit. a DSGVO. You can withdraw your consent at any time, without affecting the lawfulness of processing carried out based on consent before its withdrawal.
Further information on data protection and the cookies used by Microsoft can be found here.
Plugins and Other
Use of the Google Tag Manager
We use the Google Tag Manager of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This application is used to manage JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular. The data processing serves the purpose of designing and optimizing our website in line with requirements.
The Google Tag Manager itself neither stores cookies nor does it process personal data. However, it enables the triggering of other tags that can collect and process personal data.
Further information on terms of use and data protection can be found here.
Using Cloudflare We use the Cloudflare CDN content delivery network from Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; "Cloudflare") on our website. This is a supraregional network of servers in various data centers to which our web server connects and through which certain content on our website is delivered. The purpose of data processing is to optimize the loading times of our website and thus make our offering more user-friendly. The following information, among other things, may be collected: IP address, system configuration information, information about traffic to and from customer websites (so-called server log files). Your data may be transferred to the United States. The EU Commission has issued an adequacy decision for the United States, the Trans-Atlantic Data Privacy Framework (TADPF). Cloudflare has certified itself under the TADPF, thereby committing to comply with European data protection principles. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest. the needs-based and targeted design of the website. You have the right to object at any time to the processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation. For more information on data protection when using Cloudflare, please visit https://www.cloudflare.com/de-de/privacypolicy/.
Data Subject Rights and Storage Period
Storage Period
After the contract has been fully processed, data will first be stored for the duration of the warranty period, then in compliance with legal retention periods, particularly those under tax and commercial law, and subsequently deleted after the expiry of these periods, unless you have consented to further processing and use.
Rights of the Data Subject
Subject to legal requirements, you have the following rights according to Art. 15 to 20 GDPR: the right to information, rectification, erasure, restriction of processing, and data portability.
Furthermore, according to Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 lit. f GDPR, as well as to processing for direct marketing purposes.
Right to Lodge a Complaint with the Supervisory Authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You can file a complaint, for example, with the supervisory authority responsible for us, whose contact details are as follows:
Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Tel.: +49 981 1800930
Fax: +49 981 180093800
Email: [email protected]
Right to Object
If the personal data processing listed here is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR, you have the right to object to these processing activities at any time with future effect, for reasons arising from your particular situation.
Following an objection, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. Following an objection, we will cease processing the data concerned for direct marketing purposes.